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Privacy information

Foilplay is committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with relevant data protection legislation.

PERSONAL INFORMATION

The primary use of personal information entered into or stored on this website is to process your orders - i.e. to address them correctly to you and to provide email confirmation of the receipt and despatch of your orders, also to store information on any accrued loyalty points, should you decide to open an account. 

The information we will collect about you includes:

  • your name
  • your email address
  • your address
  • ​your telephone number, should you wish to provide it

This information may be shared with a third party for the purpose of processing any credit/debit card payment.  Credit and debit card payments are processed either via PaymentSense merchant services or PayPal and are conducted off this website on their secure servers. No card payment information is either passed back to or held by Foil Play in any form. 

​Your name and information about your order(s) will be used for record keeping in order to report turnover and profit or loss information to HMRC in accordance with legal obligations. Personal information is not shared with HMRC, but may be in the event that HMRC legally require us to do so. 

COOKIES

A cookie is a small file downloaded onto your computer when you access any website. These files contain no personally identifiable information and are typically used to track your progress through a website in order to provide a more interactive experience. You can usually modify your browser to prevent or accept cookies.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.​

Foil Play uses cookies to store your current "basket" contents, therefore if you set your browser to refuse cookies, you won't be able to order from Foil Play. 

MAILING LISTS

Foil Play operates a mailing list for special offers and marketing information. You will only be added to the mailing list if you choose to opt in to do so and this has always been our policy. At any point you can log into your account or click the link on the bottom of the email to unsubscribe from the mailing list.

We appreciate you taking the time to subscribe to and read our newsletters - please be assured that we will never abuse your trust by passing your email address on to third parties.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

LINKS TO OTHER WEBSITES

​Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

FURTHER CONTACT

If you have an account with Foil Play, you can log in to amend your details at any time. 

You have the right to request copies of any data we hold on you and to request that data be deleted. The relevant data protection regulations permit a merchant to store such data where needed for accounting and taxation reasons or warranty and safety reasons. Therefore if you have a completed order with us, we will accept requests to delete your data but are unable to delete any part of the transaction or sale record which we must store for the two reasons noted above. You also have a right to request a copy of the data we store, although in all cases it will be identical to that which you have already received as order confirmations or as email correspondence.

If you have any questions, concerns or comments about privacy, you can write to or email us at:

Gill James, Foil Play
13 Orchid Way
Boughton Vale
Rugby
CV23 0SD

sales@foilplay.co.uk

Foil Play
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